PRIVACY POLICY
Last Updated: 1 December 2025
Operated by: Neo Japan Inc. (Japan)
Website: www.sakurarise.com
This Privacy Policy explains how Neo Japan Inc. (“Sakura Rise”, “we”, “us”) collects, uses, stores, and protects the personal information of creators, partners, applicants, and website visitors (“you”).
By submitting an application, signing an agreement, or using our services, you agree to the practices described in this Policy.
Sakura Rise complies with:
- Japan’s Act on the Protection of Personal Information (APPI)
- GDPR (EU General Data Protection Regulation) where applicable
- Industry standards for international creator management
1. Information We Collect
We collect personal data necessary to provide our services safely and effectively.
1.1 Information you provide directly
- Name, email, contact details
- Social media accounts and profile links
- Age verification documents (ID, passport, driver’s license)
- Creator onboarding information
- Payment details for payouts (bank, Wise, PayPal)
- Content and materials provided for translation, editing, or scheduling
- Communication history with our team
- Preferred content style, persona, and creative instructions
1.2 Automatically collected data
- IP address
- Browser type
- Device identifiers
- Cookies and analytics data
- Website usage patterns
1.3 Third-party data sources
- Platform data (OnlyFans, Fantia, Fansly, etc.)
- Payment processors
- Social media analytics
- Publicly available information
- Service providers assisting with operations
2. How We Use Your Information
Your information is used to operate, support, and improve Sakura Rise services.
We use your data for the following purposes:
- Identity and age verification (18+ requirement)
- Creator onboarding and account setup
- Content translation, scheduling, editing
- Chatting service operations (if contracted)
- Marketing and localization strategy
- Revenue analytics and reporting
- Payout processing
- Safety checks (fraud detection, risk prevention)
- Contract administration and communication
- Legal compliance under APPI/GDPR
We never use your data for:
- Coercing explicit content
- Selling your data to third parties
- Unapproved sharing of content or financial info
3. Legal Basis for Processing
Depending on your region, we process your personal data based on:
- Performance of contract
- Legitimate interests (business operations, security)
- Consent (for optional features or marketing)
- Legal obligations (tax, compliance, identity verification)
You may withdraw consent at any time.
4. Cookies
We may use cookies to:
- Enable website functionality
- Improve performance
- Analyze traffic
You may disable cookies through browser settings, though some features may not work properly.
5. Sharing of Personal Information
We share personal data only when necessary and only with trusted parties under confidentiality obligations.
We may share data with:
- Internal Sakura Rise team members
- Verified contractors (chat operators, translators, editors)
- Cloud storage and software providers
- Payment processors
- Legal advisors and compliance partners
- Platforms (OnlyFans, Fantia, Fansly, etc.) solely for operational purposes
- Authorities if required by law
We never:
- Sell personal information
- Share chatting logs with outsiders
- Distribute your content without consent
All third-party vendors are required to follow strict data-protection standards.
6. International Data Transfers
Your data may be processed outside your country (e.g., Japan, EU, US).
Sakura Rise ensures proper safeguards such as:
- GDPR Standard Contractual Clauses
- APPI-compliant measures
- Encrypted storage
- Limited access controls
7. Data Retention
We retain personal data only as long as necessary.
Typical retention periods:
- Creator files and communications: during contract + up to 3 years
- Chat logs: temporary storage for quality control
- Identity verification documents: deleted upon request (unless legally required)
- Financial records: 7 years (legal requirement)
- Marketing preferences: retained until opt-out
8. Security
We implement:
- Encrypted storage
- Two-factor authentication
- Access restrictions
- Staff confidentiality agreements
- Secure handling of content and financial data
No system is completely secure; however, we take all reasonably necessary steps to protect your information.
9. Your Rights (GDPR & APPI)
Depending on your location, you may request:
- Access to your data
- Correction of inaccuracies
- Deletion (when permitted)
- Data portability
- Restriction of processing
- Objection to processing
- Withdrawal of consent
We respond within 30 days.
10. Content & Chat Data
Aligned with our Terms & Conditions:
- All content remains fully owned by the Creator
- Sakura Rise only receives a limited, revocable license to translate, edit, schedule, or upload
Chat messages may be reviewed internally for:
- Quality improvement
- Safety
- Persona consistency
We do not:
- Share chat logs externally
- Use content outside the agreed scope
- Upload explicit content without approval
11. Minors
Our services are strictly for adults. We do not knowingly process data of anyone under 18 years old.
12. Use of Identification Documents
ID documents are used only for age confirmation and are:
- Stored securely
- Accessible only to authorized staff
- Deletable upon request after contract completion (unless legal obligations exist)
13. Compliance with Platform Rules
Sakura Rise may access creator accounts only for agreed purposes, such as:
- Posting
- Translation
- Chatting
- Strategy support
The Creator may revoke access at any time.
14. Changes to This Policy
We may update this Privacy Policy. Significant changes will be communicated in advance.
15. Contact Us
For privacy requests or questions:
Neo Japan Inc. (Sakura Rise)
Email: support@sakurarise.com
Tokyo, Japan